Administrative Office: Tel: 07884 261614 Email: info@hlcso.co.uk
Administrative Office: Tel: 07884 261614 Email: info@hlcso.co.uk
Harbour Lights Community Support is a progressive and specialist
domiciliary support provider in Whitby.
Our community service offers
quality care and support to people within their own homes in the local
community.
We aim to be the most successful and respected
domiciliary care and support company by
Putting quality first in
everything we do :-
• The quality of the care and environment we offer
to our Service Users
• The quality of our
people, their experience and training
• The quality
of our financial performance
As part of the community, Harbour Lights Community Support is
committed to growing a successful, efficient business by a total
quality approach. We ensure through planned reinvestment to provide
the best value in our specialist field.
Through a genuine
desire to succeed we have created a service which is continually
striving to achieve excellence through our commitment to the
development of our staff.
We enable individuals to fulfil their physical, psychological,
and spiritual needs by encouraging them to live their lives as
independently as possible within their own home.
The aim of
the staff is to provide the highest possible standard of care within
the community. The individual’s individuality, dignity, privacy and
independence are not to be compromised because they are elderly,
confused or disabled. Our aim is to give our customers the best
possible quality of life.
1. Everybody is encouraged to express their wishes, preferences,
and personal choices.
2. Our aim is to maintain their
individuality, autonomy, and independence.
3. The privacy and
dignity of individuals is maintained by respecting their rights as
individuals.
4. Recognising the individual strengths and
abilities of each Service User.
5. The highest standards of
care are maintained.
